Taking the Course

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Taking the Course

How long is the course?
Does my course have timers?
Does the program expire? Do I have to finish in a certain amount of time?
Is there a final exam?
What happens if I fail a level assessment?
What do I do if I’m locked out of the course?
Why do I have to answer identity security questions?
How do I retake the course?

Student Tools

What is the progress log?
How many levels or chapters do I have left?
How do I take a practice test?
How do I change the sound or volume?

Updating or Changing Profile Information

How do I update or change information in my profile or on my certificate?

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COVID-19 UPDATE: MAILED CERTIFICATE PROCESSING SHUT DOWN UNTIL FURTHER NOTICE: The Aceable certificate Fulfillment Team is doing our part and will be abiding by the shelter in place order in Houston. Effective March 24 2020, we have shut down our certificate processing center. We will resume mailing certificates as soon as the Houston order is lifted. We appreciate your patience and understanding during this difficult time. For all Coronavirus Impact Updates, please click here.

Taking the Course

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