Refunds

What is your refund policy?

In most cases, you are eligible for a refund as long as you meet these conditions:

  1. You have requested a refund within 30 days of purchase.
  2. You have not completed the course and taken the course assessment.
  3. Other:
    • California Drivers Ed:
      We have NOT mailed your certificate yet.
    • Ohio Drivers Ed and Texas Defensive Driving:
      We have NOT sent your certificate yet and/or you have not reached the maximum attempts to pass your test.
    • Texas Instructor Taught Drivers Ed:
      You have not reached the maximum attempts to pass your test and/or you have NOT used your certificates at the DPS office to obtain a permit and/or driver license. We will check with DPS to see if your certificate has been used.
    • Florida TLSAE, California Traffic School, and Illinois Adult Drivers Ed:
      We have NOT filed your completion information online with the DMV and/or you have not reached the maximum attempts to pass your test.
    • Texas Parent Taught Drivers Ed, Oklahoma Parent Taught Drivers Ed, Nevada Drivers Ed, and Pennsylvania Drivers Ed:
      You have NOT used your certificates at the DPS office to obtain a permit and/or driver license. We will check with DPS to see if your certificate has been used.

 


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