Troubleshooting

What Internet browser am I using?

What is an Internet browser?

It is what you use to access the Internet and go to different websites. Google, Bing, and Yahoo are websites with search engines and they are not to be confused with Internet browsers.

How do I know what I am using?

This handy website will tell you exactly what you’re using. Once you know what you’re using, please view the troubleshooting instructions for your Internet browser.


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COVID-19 UPDATE: MAILED CERTIFICATE PROCESSING RESUMING 5/26 - The Aceable certificate Fulfillment Team has been abiding by the shelter in place order in Houston.  As of 5/26/20, our Certificate Team is no longer under Shelter-in-Place orders, and has been able to safely return to the office and resume certificate processing. There may still be delays as the team works through the backlog of certificates. We appreciate your patience and understanding during this difficult time. For all Coronavirus Impact Updates, please click here.
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