Updating Information

How do I change my profile information?

Since your course requires you to answer identity security questions, your profile is locked to prevent you from making changes during the course.

Our Customer Experience Heroes will be able to update your profile information. Just fill out this form and we’ll get it done! We’ll reply back to let you know that we’ve updated your information. At that point, you’ll need to log out and log back into your account to see the changes. It does not affect the correct answers to your security questions though. The answers are based on what you originally put in your account.

If we have already filed your information with the DMV, unfortunately you will need to pay a $10 fee for the correction. You’ll receive an email when you have been filed into the DMV system again.


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MLK HOLIDAY LIMITED SUPPORT - We will have reduced support on January 18, 2021 in observance of Martin Luther King Jr Day. Our phone lines will be closed, and we will not be printing and mailing certificates. Our team will be responding to chats and emails, but there may be a delay. We thank you for your patience as our team spends some extra time with their families in honor of the holiday. If you are a current Georgia Drivers Ed student, please click the important notice below about certificate delays.IMPORTANT NOTICE FOR GEORGIA STUDENTS
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