Texas Adult Drivers Ed

How do I get technical support for the ITD website?

We wish we could help you out with this, but the Impact Texas Drivers Program website is not a website that is built by Aceable. The Texas DPS is responsible for this program and are the ones who setup that website. They are the most knowledgeable about how their website personally works.

You can contact them via email at ITD@dps.texas.gov.

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HOLIDAY SUPPORT CLOSURE - Live support will be closed on November 26th-27th to allow our employees to spend time with their families. We will be back to our normal support hours starting November 28th. Certificate processing and shipping will also be closed during this time, and will resume on Monday, November 30th. We will have limited email and text support during the closure. Our Roadside Assistance Subscription team will have no phone support on November 25th due to training, however will be standing by to respond to emails and text.