Troubleshooting

What devices can I use to take my Aceable course?

Here are the system requirements:

COMPUTER

  • We recommend using the most updated version of your Internet browser.
  • The course works best on Google Chrome, Mozilla Firefox, or Safari (Mac).
  • If you are using Internet Explorer, it’s time to get an upgrade! Internet Explorer has tons of bugs because it is a very outdated software that no one in the world works on or maintains. Please switch over to one of our recommended Internet browsers.

SMARTPHONE OR TABLET

  • iPhones and iPads – we require that your device is on iOS version 11 and up
  • Android phones and tablets – we require that your device is on Android OS version 4.4 and up
  • We do not have apps for Windows Phones or Kindles.

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COVID-19 UPDATE: MAILED CERTIFICATE PROCESSING SHUT DOWN UNTIL FURTHER NOTICE: The Aceable certificate Fulfillment Team is doing our part and will be abiding by the shelter in place order in Houston. Effective March 24 2020, we have shut down our certificate processing center. We will resume mailing certificates as soon as the Houston order is lifted. We appreciate your patience and understanding during this difficult time. For all Coronavirus Impact Updates, please click here.
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