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What if I do not have a Social Security Number (SSN) to put in my profile?

Not a problem at all! We will be able to file your information using your Alien or Non-Alien Registration Number.

To fill out your profile, please put down 5 zeroes in place of the last 5 digits of SSN that we need. You’ll need to provide us with your full Alien or Non-Alien Registration Number by contacting our Customer Experience Heroes

What is the difference between an Alien and Non-Alien Registration Number?

Alien Registration Number 

  • You have one if you are applying for citizenship or permanent residency in the United States
  • You DO NOT have one if you are a temporary visitor (here for business, tourism, or school, etc)
  • Can be found on a Permanent Resident Card (green card), Employment Authorization Card (work permit), or immigrant visa
  • Written in the format 000-000-000 (9 numbers in groups of 3 separated by hyphens/dashes)
  • It is the number listed under USCIS# on your card

Example of an Alien Registration Number on a Permanent Resident Card (green card).

Example of an Alien Registration Number on an Employment Authorization Permit.

Example of an Alien Registration Number on an Immigrant Visa.


Non-Alien Registration Number (I-94 / Admission Number / A-Number)

  • You are a nonimmigrant, which is a temporary visitor here for business, tourism, school, etc. 
  • This number is your I-94 Number (Admission Number) – not sure what it is? Find your I-94 number here.
  • Please note that as of May 2019, the format of this number has changed. The second to last digit has been replaced with a letter.

Example of your I-94 Record Number or Admission Number

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COVID-19 UPDATE: MAILED CERTIFICATE PROCESSING RESUMING 5/26 - The Aceable certificate Fulfillment Team has been abiding by the shelter in place order in Houston.  As of 5/26/20, our Certificate Team is no longer under Shelter-in-Place orders, and has been able to safely return to the office and resume certificate processing. There may still be delays as the team works through the backlog of certificates. We appreciate your patience and understanding during this difficult time. For all Coronavirus Impact Updates, please click here.