We can absolutely help you out with this! There are a couple of reasons that you may be seeing multiple charges on your account:
- You bought the course more than once – whoops!
- You downloaded the wrong app and bought a course you don’t actually need.
- One charge is for purchasing your course, and another is for expedited shipping for your certificate of completion.
If you accidentally bought more than once or bought a course that you don’t actually need, just request a refund here!
If you paid for expedited shipping and the certificate has been mailed out already, we are unable to offer you a refund since that service has already been provided. But, hey – you got your certificate pretty fast, right?
Still need assistance? Contact Aceable’s Customer Experience Heroes here. Help us help you by being prepared with the last 4 digits of the card you used, as well as a bank statement that shows the multiple charges.