Texas Parent Taught Drivers Ed (PTDE)

I’m missing my License Certificate. Where is it?

If you are taking Texas Parent Taught Drivers Ed and have not received your License Certificate, there are two things that could have gone wrong:

Option 1: You lost the email where we sent the License Certificate.

If this is case, try searching for “Aceable” in your inbox. You can also check your spam – and, why not check the trash while you’re at it? You may have accidentally deleted this super-important email!

If you lost the email, you can access the certificate from your account by logging in and clicking “View License Certificate” from the home screen.

Option 2: You haven’t yet finished the course.

Another reason that you may be missing your License Certificate is because you haven’t earned it! For Parent Taught Drivers Ed, you’ll earn two separate certificates: Your permit certificate, which you earn after taking the Written Knowledge Exam after Level 2, and your License Certificate, which you will earn after completing all 12 levels of the course.

A common misconception is that the parent taught program only comprises of Level 1 (the first 6 hours of the course). You’re actually required to complete 32 hours of classroom instruction!

Check out the screenshot below to learn how to resume your course! 


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COVID-19 UPDATE: MAILED CERTIFICATE PROCESSING RESUMING 5/26 - The Aceable certificate Fulfillment Team has been abiding by the shelter in place order in Houston.  As of 5/26/20, our Certificate Team is no longer under Shelter-in-Place orders, and has been able to safely return to the office and resume certificate processing. There may still be delays as the team works through the backlog of certificates. We appreciate your patience and understanding during this difficult time. For all Coronavirus Impact Updates, please click here.
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