If your certificate has been mailed out, you’ll need to order a new one for $10. You have the option to add on expedited shipping at an additional cost.
We mail out certificates for these courses:
- California Drivers Ed
- Ohio Drivers Ed*
*For Ohio students, we mail out two certificates: the Certificate of Enrollment and the Certificate of Completion. Each costs $10. Your total would be $20 if you lost both certificates.
If you are in Texas Parent Taught Drivers Ed, Texas Instructor Taught Drivers Ed, Texas Adult Drivers Ed, or Texas Defensive Driving, please check your email for any emails from Aceable. Your certificate could be hanging out in your inbox, trash, junk, or spam folders. If you need your certificate sent again, log into your Aceable account where you’ll be able to view it from your home screen (feature not yet available for Texas Instructor Taught students). You can download the certificate from your account. Texas Instructor Taught students will need to contact our Customer Experience Heroes to have the certificate sent to their email again. If you completed Texas Defensive Driving before 11/9/18 and were originally mailed a copy of your certificate, please visit this article to order a new certificate.
If you are an Illinois Adult Drivers Ed student, please check your email for any emails from firstname.lastname@example.org (the Secretary of State emails the certificate, not Aceable). If you need it sent again, contact the Secretary of State office at 847-981-7455.
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