Texas Adult Drivers Ed

How do I fix a mistake on my ITD certificate?

The Texas DPS is responsible for this program. Aceable is unable to fix any issues regarding certificates.

You can contact them via email at ITD@dps.texas.gov or by calling 512-424-5623 during normal duty hours 7:30 AM to 5:30 PM (CST) Monday through Friday.

After business hours, you can contact them at (855) 481-7070 for help.


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HOLIDAY SUPPORT CLOSURE - Live support will be closed on November 26th-27th to allow our employees to spend time with their families. We will be back to our normal support hours starting November 28th. Certificate processing and shipping will also be closed during this time, and will resume on Monday, November 30th. We will have limited email and text support during the closure. Our Roadside Assistance Subscription team will have no phone support on November 25th due to training, however will be standing by to respond to emails and text.