Login / Sign In Help

How do I sign in to the website?

How To Sign In

  1. Click this link: https://driving.aceable.com/user/signin
    • Tips for remembering how to find our sign in page:
      • Write it down! It’s short and sweet. It’s easy.
      • Save it as a bookmark by going into the settings of your Internet browser. There is usually a menu button in the top right corner of your window.
      • “Sign In” is always available in the menu of our website. Click that to go to the sign in page.
  2. You should see a page that looks like this:
    This is what our sign in page looks like.

    This is what our sign in page looks like.

  3. Enter the email address that you used to create your Aceable account.
  4. Enter your password – it’s case sensitive! This means that if you used capital letters in your password, you need to type those in exactly.
  5. If you can’t remember your password, click here to send yourself a password reset link.
  6. If you receive a message that says: “Oh No! Oops! We don’t recognize that email and password.”, this means you have entered either your email or password incorrectly. Carefully reread what you have written in.
    • If the email is correct, then it is likely that the issue is the password.
    • If you reset your password and are still unable to sign in, contact our Customer Experience Heroes so that you can get assistance with signing in.

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We are closing our support on July 3rd and July 4th to allow our support team to spend time with their families during these unprecedented times. We will resume our normal support hours on July 5th. Certificates will also not ship on July 3rd or July 4th. Certificates will resume processing on July 6th.