Getting Started

Where can I find my citation number and reason for receiving my citation?

Your citation number can be found in the upper right hand corner of your ticket, or three-quarters of the way down on the right. It is made up of 7 alpha-numeric characters.

The top of your citation includes your personal information, along with when and where you received your citation. Below that, you’ll find the details of why you received the citation. 

Note: If you are taking this course by court order, you will need to selected Court Ordered as your reason for taking the course and provide the 20 digit case number given to you by your attorney at the time you went to court. You will enter this in the “Ticket Number” field in your profile.

        


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COVID-19 UPDATE: MAILED CERTIFICATE PROCESSING SHUT DOWN UNTIL FURTHER NOTICE: The Aceable certificate Fulfillment Team is doing our part and will be abiding by the shelter in place order in Houston. Effective March 24 2020, we have shut down our certificate processing center. We will resume mailing certificates as soon as the Houston order is lifted. We appreciate your patience and understanding during this difficult time. For all Coronavirus Impact Updates, please click here.
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