Getting Started

Where can I find my citation number and reason for receiving my citation?

Your citation number can be found in the upper right hand corner of your ticket, or three-quarters of the way down on the right. It is made up of 7 alpha-numeric characters.

The top of your citation includes your personal information, along with when and where you received your citation. Below that, you’ll find the details of why you received the citation. 

Note: If you are taking this course by court order, you will need to selected Court Ordered as your reason for taking the course and provide the 20 digit case number given to you by your attorney at the time you went to court. You will enter this in the “Ticket Number” field in your profile.

        


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HOLIDAY SUPPORT CLOSURE - Live support will be closed on November 26th-27th to allow our employees to spend time with their families. We will be back to our normal support hours starting November 28th. Certificate processing and shipping will also be closed during this time, and will resume on Monday, November 30th. We will have limited email and text support during the closure. Our Roadside Assistance Subscription team will have no phone support on November 25th due to training, however will be standing by to respond to emails and text.