Course Completion

Do I need to do anything after I finish the course? / If you e-file my completion, why do I need a certificate?

Yes – after completing the course, you still have one very important step left! You will be responsible for providing your certificate to the Clerk’s office. While we file your completion with the Florida Department of Highway Safety & Motor Vehicles, you must present this certificate to the court yourself because the court is not linked to the state e-filing system.

Once you finish the course, here’s what you should expect:

  1. If we have all of your accurate information, we will automatically file your completion information with the Florida Department of Highway Safety and Motor Vehicles within 24 hours.
  2. Once we file your information, you will receive an email from Aceable with your digital certificate. This will also be available on your Aceable dashboard. This is to let you know that we have successfully filed your information with the Florida Department of Highway Safety and Motor Vehicles. Please allow 24 to 72 hours after filing for school completions to be posted.
  3. You are responsible for providing the certificate to the Clerk’s office.
  • In Miami-Dade, you do this by mailing the certificate to Clerk of Courts, PO Box 19321, Miami, FL, 33101-9321.

If you have not received a digital certificate from us, you have either provided us incorrect information or are missing information. To resolve the issue, just contact us here!

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EXTREMELY HIGH SUMMER VOLUMES WITH COVID - Starting in June and expecting to continue through September, we are experiencing extremely high volumes across chats, phones and email. We have limited phone and chat support hours, and are working hard to serve every student with care. Phone wait times can be up to 30 minutes during peak times, and while we respond to every student contact that we receive, we are currently averaging 2-3 business days to respond. We appreciate your patience and understanding during this unprecedented time. For all Coronavirus Impact Updates, please click here.