Taking the Course

What happens if I fail a level assessment?

At the end of each level is a short level assessment consisting of 10 questions. The questions will be a mix of multiple-choice and true/false questions. You must score at least 70% or better (at least 7 out of 10 questions correct) in order to pass and go on to the next level.

If you fail a level assessment, you can take it again. There is no limit on how many times you can take a level assessment and you don’t have to pay again to take a level assessment more than once.


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EXTREMELY HIGH SUMMER VOLUMES WITH COVID - Starting in June and expecting to continue through September, we are experiencing extremely high volumes across chats, phones and email. We have limited phone and chat support hours, and are working hard to serve every student with care. Phone wait times can be up to 30 minutes during peak times, and while we respond to every student contact that we receive, we are currently averaging 2-3 business days to respond. We appreciate your patience and understanding during this unprecedented time. For all Coronavirus Impact Updates, please click here.
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