Taking the Course

What happens if I fail the final exam?

After you complete Level 12 and the Level 12 Assessment, you’ll take the final course exam. The exam has 40 questions and you must score at least 80% or better (at least 32 out of 40 questions correct) in order to pass.

If you fail the final exam, you can take it again. There is no limit on how many times you can take the final exam and you don’t have to pay again to take it more than once.

NOTE: the final exam is NOT the DMV Written Knowledge Exam. They are two separate things. The final exam for TLSAE is simply for the purpose of showing that you passed the TLSAE course. The Written Knowledge Exam is proof to DMV that you do know your stuff.

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COVID-19 UPDATE: MAILED CERTIFICATE PROCESSING RESUMING 5/26 - The Aceable certificate Fulfillment Team has been abiding by the shelter in place order in Houston.  As of 5/26/20, our Certificate Team is no longer under Shelter-in-Place orders, and has been able to safely return to the office and resume certificate processing. There may still be delays as the team works through the backlog of certificates. We appreciate your patience and understanding during this difficult time. For all Coronavirus Impact Updates, please click here.