If we haven’t mailed out your certificate yet and you need to upgrade to faster shipping, place your order here by our certificate cutoff time (1 PM Central Time for Texas and Ohio, 12 PM Pacific Time for California). If you’re upgrading from one expedited shipping option to an even faster option, we will refund your initial shipping option.
If you need to downgrade shipping, contact our Customer Experience Heroes so that we can take care of that. You’ll either be given a partial refund or a full refund depending on your downgrade.
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