Sign In / Password Issues

How do I sign in to the website?

 

This is the link to our sign in page.

driving.aceable.com

Please remember this link or bookmark it!

Tips for remembering how to find our sign in page:

  1. Write it down! It’s short and sweet. It’s easy.
  2. Save it as a bookmark by going into the settings of your Internet browser. There is usually a menu button in the top right corner of your window.
  3. Take a look at the menu on our website. It says “Sign In” up at the top (if you’re using a computer or tablet). If you’re using a phone, open the menu (three horizontal lines) and tap on “Sign In”. Can’t find it on the page you’re looking at? Move on to Tip #4.
  4. Type in “aceable.com” in the URL bar (where you see the web address for every website) not in a search engine!
This is what our sign in page looks like.

This is what our sign in page looks like.

 

How do I sign into the app?

Do you:

Click on the situation that applies to you to be taken to the section of the page you want to read.


How to Download the App

If you have an iOS or Android device, you can download either the Aceable Drivers Ed app for any of our drivers ed courses or the Aceable Defensive Driving app for our Texas Defensive Driving course.

If you’re on your phone or tablet, tap on either the App Store or Google Play Store buttons for the course you need to download it to your device:

Aceable Drivers Ed

Aceable Drivers Ed

Aceable Defensive Driving

Aceable Defensive Driving

Aceable Drivers Ed iOS App Store download
Aceable Drivers Ed iOS App Store download
Aceable Google Play Store download
Aceable Google Play Store download

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How to Sign In to the App

Once you’re in the app, enter your email address and your Aceable password. Parent and student accounts have different emails, so make sure to sign in to the correct account!

App Sign In

Hello, it’s me!

Make sure to sign in with the right email and password. Parent and student accounts have different emails, so sign in to the right account!

Make sure to sign in with the right email and password. Parent and student accounts have different emails, so sign in to the right account!

Are you having trouble logging in? If you’ve forgotten your password, tap “Forgot password?” below the button that says “Log In”. You’ll be asked to put in your email address so we can email you a link to reset your password. If you receive an error message that says “User does not exist”, your account is either under a different email address OR you’ve accidentally made a typo in your email. In that case, contact our Customer Experience Heroes and we’ll help you out!

App Wrong Email or Password

Uh oh! Time to reset your password.

Type in your email so we can find you in our system.

Type in your email so we can find you in our system. Read on if you get an error message!

Success! Check your email for a link to reset your password. If you don't see it in your inbox, check your spam or junk folders.

Success! Check your email for a link to reset your password. If you don’t see it in your inbox, check your spam or junk folders.

Womp womp...this means you probably made a typo in your email when signing up OR you signed up with a different email. If your email is spelled incorrectly, contact our Customer Experience Heroes for help!

Womp womp…this means you probably made a typo in your email when signing up OR you signed up with a different email. If your email is spelled incorrectly, contact our Customer Experience Heroes for help!

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I can't sign in because it does not recognize my email or password.

Are you having trouble logging in?

If you’ve forgotten your password, click “Reset Password” right below the “Sign In” button. You’ll be asked to put in your email address so we can email you a link to reset your password. 

If you receive an error message that says “We don’t have an account under this email address. Try a different email!”, your account is either under a different email address OR you’ve accidentally made a typo in your email. If chances are that you’ve made a typo in your email, contact our Customer Experience Heroes and we’ll help you out!

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