Taking the Course

How long is the course?

The course has 10 levels, totaling 24 hours of online classroom instruction. You can do up to two hours of classroom instruction per day. After you reach that two-hour limit, the state of Ohio requires that you are locked out of your account for 24 hours – then you can pick up from where you left off!

You have six months to complete the whole course. We’re sure you’ll breeze right through it since you won’t just be reading for 24 hours straight. Instead, Aceable mixes it up with text, videos, pictures, memes, and pop-up questions.

 

Does the program expire?

The state of Ohio requires that you finish the course within 6 months of purchasing it.

Once the 6-month mark has hit, your account will be locked. You will need to contact our Customer Experience Heroes in order to have your account reset. We will not make you repurchase your course when starting over.

This is a state requirement that we have to follow.

How much can I do in one day?

You can do up to two hours of classroom instruction per day. After you reach that two-hour limit, the state of Ohio requires that you are locked out of your account for 24 hours – then you can pick up from where you left off!

What happens if I fail a level assessment?

At the end of each level is a short level assessment consisting of 10 questions. The questions will be a mix of multiple-choice and true/false questions. You must score at least 70% or better (at least 7 out of 10 questions correct) in order to pass and go on to the next level.

If you fail a level assessment, you can take it again. There is no limit on how many times you can take a level assessment and you don’t have to pay again to take a level assessment more than once.

What happens if I fail the final exam?

The final exam consists of 50 questions. The questions will be a mix of multiple-choice and true/false questions. You must score at least 75% or better (at least 38 out of 50 questions correct) in order to pass and receive a Certificate of Completion from Aceable.

If you fail the final exam, you can take it again 24 hours later. You have three chances to pass the final exam. After failing the final exam three times, you’ll be locked out of the course. Contact us so that we can unlock your account and reset your course. Unfortunately, the state of Ohio requires that you restart the course from the very beginning when this happens and repurchase.

Passing this final exam proves to the state of Ohio that you passed your drivers ed course. You’ll still have to take and pass a written knowledge exam at the BMV to get your permit.

Why do I have to answer identity security questions?

The state of Ohio requires Aceable to verify the identity of students taking the course. We do this by asking you a series of identity security questions based on information in your Aceable Student Profile. This system is made to ensure that the person who signed up for the course is actually the one taking it.

You’ll be asked these identity security questions at various points throughout the course. If you fail 1 questions (which we doubt you will since these questions are all about you!), the state of Ohio requires us to lock you out of your account. Unfortunately, this is a state requirement we have to follow.

What do I do if I’m locked out of the course?

If you are locked out due to failing a security question OR you have reached your 2-hour limit for the day, the state of Ohio requires that you are locked out for 24 hours. After 24 hours you will be able to resume the course.

If you are locked out from failing the final exam, unfortunately this means that you must restart the course from the beginning and pay for the course again. This is a state requirement so it is not something that Aceable can pull strings or make exceptions for. Contact Aceable so we can reset your account.

Why do I have to submit an affidavit before starting the course?

In addition to verifying students’ identities, the state of Ohio also requires Aceable to verify parents’ identities. A parent’s identity is validated using their personal information.

If your parent fails validation, they are required to submit a paper affidavit form to Aceable. Unfortunately, this isn’t something Aceable can override. It’s one of those state requirements we have to follow.

Your student cannot begin working on the course until you submit the affidavit form to us. Simply email the completed notarized affidavit to support@aceable.com.

You can download a copy of the Parent Affidavit here.

We strongly discourage mailing the affidavit since it will take a lot longer for us to receive it and there is always the potential that it could get lost in the mail.

How do I get my certificate from Aceable?

You’ll receive two certificates from Aceable. One will be mailed to you after you complete Level 2 of the course so that you can apply for your permit and start taking your behind-the-wheel hours with a professional instructor.  Another certificate will be mailed to you when you complete the whole course (10 levels) as proof that you’ve met your drivers ed requirement.

The certificates are mailed out using either the US Postal Service (USPS) or FedEx, depending on your shipping selection. The course comes with free standard shipping via USPS, and certificates sent out using standard shipping should arrive within 5-12 business days. To learn more about Aceable’s certificate shipping options, click here.

What is the progress log?

The Progress Log shows you when you started and completed a certain level and chapter.

Here’s an example of what the Progress Log looks like:

L = Level

C = Chapter

The points on the right are points that a student earned in a specific chapter. The points don’t count for or against you, and they don’t affect your level tests or final exam scores – they’re just for fun!

How do I take a practice test?

Practice tests are available for all Aceable Drivers Ed courses, not for Texas Defensive Driving or California Traffic School.

The practice tests consists of ten multiple choice questions. Students can take as many practice tests as they want at any point in the their course. The practice tests don’t count for or against you, and they don’t affect your level tests or final exam scores.

You can open up the menu and click on “Practice Tests” to take one.

How many levels or chapters do I have left?

There are two ways of seeing your progress and how much is left to go:

  1. Progress Bar on the Home Screen
  2. Table of Contents

Progress Bar

Below is a screenshot of one of our courses. This is what the home screen looks like. Right below the Aceable logo, you will see a progress bar. In this example, this student is 30% complete with the Texas Parent Taught Drivers Ed course. For a more detailed look, read on to learn about how you can see this in the Table of Contents.

Table of Contents

To know how much you have left to go, check out the Table of Contents in the menu of your account.

The Table of Contents gives you an outline of your course and allows you to go back to levels, chapters, and pages you have previously completed so that you can review course material. 

Anything you’ve done will be in black or blue. Anything you haven’t yet done will be slightly lighter in color or more transparent.

When you go to the Table of Contents, you’ll notice some letters followed by numbers. These letters and numbers stand for certain levels, chapters, and pages.

L = Level, C = Chapter, P = Page

For example, if you see L1 C2 P3, you are looking at Level 1, Chapter 2, Page 3.

This is what the Table of Contents looks like:

When you click on a level, it will expand to show you the chapters in that level.

When you click on a chapter, it will expand to show you the pages in that chapter.

When you click on a page, you’ll be brought to that specific page in the course and you can review content. You can only go to pages that you have already completed. You are not allowed to jump ahead in the course.

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