I lost my certificate from Aceable. Can I get another one?

If you need another copy of your certificate, first check your Trash folder and put it back in your inbox. If it’s completely deleted from your email, just contact our Aceable Customer Experience Heroes and we will email it again to you.

When will I get my certificate from Aceable?

After passing the final exam at the end of the course with a minimum score of 70%, we will email you your Certificate of Completion within 1 hour.

What do I do if I lost my certificate?

You can always log back into your Aceable account and click “View Certificate” from the home screen. This allows you to download the certificate and print it out.

You can also search for the email in your inbox, spam, junk, or trash. The sender of the email is support@aceable.com and the subject line says “Your Certificate and next steps”.

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