Certificates

I lost my certificate from Aceable. Can I get another one?

If you need another copy of your certificate, first check your Trash folder and put it back in your inbox. If it’s completely deleted from your email, just contact our Aceable Customer Experience Heroes and we will email it again to you.

When will I get my certificate from Aceable?

After passing the final exam at the end of the course with a minimum score of 70%, we will email you your Certificate of Completion within 1 hour.

What do I do if I lost my certificate?

Simply log back into your Aceable account and click “View Certificate” from the home screen! This allows you to download the certificate and print it out.

NOTE: If clicking on “View Certificate” does not work, it either means that your certificate hasn’t been generated OR your certificate was previously mailed before we started emailing certificates. If your certificate was mailed initially and you need a new copy, contact us for an emailed certificate.

You can also search for the email in your inbox, spam, junk, or trash. The sender of the email is support@aceable.com and the subject line says “Your Certificate and next steps”.

Emailed certificates are only available for the following courses:

  • Texas Parent Taught Drivers Ed
  • Texas Instructor Taught Drivers Ed
  • Texas Adult Drivers Ed
  • Nevada Drivers Ed
  • Pennsylvania Drivers Ed

 

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