How do I get my certificate from Aceable?

The state of Florida allows us to electronically file your information into the DMV system. You won’t receive an actual certificate to give to DMV since they will be able to look you up on their computers. Once you pass your final exam in the TLSAE course, your information will be filed within 1-3 business days. You will know if you have been filed if you get an email from Aceable stating so. This means you can head to the DMV to get your permit or license (depending on your age).

When we file your information with the DMV, this does not include whether or not you took the Written Knowledge Exam. If you are under 18, you have the option to take the Knowledge Exam with us for $25 if you did not buy the bundle package from us. Once you pass the Knowledge Exam, your score is reported to the DMV by a third-party and it takes about 2-3 business days. That process is unfortunately not controlled by Aceable and we aren’t given any information about the status of your score being reported.


I made a mistake and my certificate has already been filed with DMV. How do I get an updated certificate?

Our system automatically files your information with the DMV using whatever you put in your profile. Aceable does not mess with anyone’s profile information!

To make these corrections, you will need to purchase a duplicate certificate for $10.

Did this answer your question?